Privacy Policy
InterResolve is committed to protecting the privacy of Inter-Resolve.com users and the overall integrity of the internet. To that end, we set out here any issues related to privacy in the collection by InterResolve of personally identifiable information from users of Inter-Resolve.com.
We have adopted a set of information management guidelines that serve as the basis for our customer relationships. These have been developed to comply with the Data Protection Act 1998 and the Privacy and Electronic Communications (EC Directive) Regulations 2003 and we take note of advice published from time to time by the Information Commissioner. Accordingly, guidelines are subject to change and any such changes to our privacy policy will be posted on this page without notification.
InterResolve agrees to comply with the Direct Marketing Authority's Code of Practice and in case of a complaint, be bound by the decision of the Direct Marketing Authority. A full copy of the DMA's Code of Practice is available on the DMA's website, www.dma.org.uk. The members of InterResolve are all notified as required under the Data Protection Act 1998, InterResolve Holdings Limited's registration number is Z8826085.
For information on the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and the Information Commissioner, please follow this link www.dataprotection.gov.uk
A summary of the measures taken by InterResolve to protect our users' privacy is as follows:
* We do not provide or sell your details to third parties. In the case of email offers, these will only come to you from members of the InterResolve group of companies.
* InterResolve Holdings Limited and its respective group of companies many contact you by email, post or telephone with details of their products, services and promotions. In the case of email this correspondence will only be sent to those users who have opted in to receive communications via these methods.
* We reserve the right to disclose information about member usage and demographics to advertisers, partners, current and prospective commercial users and for research, but in anonymous aggregate form only. InterResolve Holdings Limited will not reveal your personal identity in connection with the disclosure of such information.
What personally identifiable information do we collect about you?
We may collect information on our users in two ways: through cookies, and through registration. For more information about cookies, please see below.
We require users to provide us with a name, email address, postal address and postcode in order to register for access to certain services. We may also ask for other non-mandatory demographic information from users, including occupation. This information is stored by us only.
Following registration we will employ a registration cookie to recognise a user and his or her access privileges on inter-resolve.com, as well as to track site usage.
We may also collect personal information from you through your use of enquiry forms, feedback forms and every time you email us your details.
We also log IP addresses, or the location of your computer on the internet, for systems administration and troubleshooting purposes. We occasionally use IP addresses to track a user's session, but do not link IP addresses to personally identifiable information.
What do we do with the information collected?
The primary purpose for which we collect and store personal information is in order to operate InterResolve's Bodily Injury Claims Scheme ('IR:BICS').
We may perform statistical analyses of user behaviour in order to measure relative consumer interest in the various areas of our site (for product development purposes). Personal information on individual users will not be provided to any third party other than legitimately for the purposes of operating IR:BICS or otherwise as set out in this policy.
We may periodically send you email updates on inter-resolve.com and services offered by the InterResolve group of companies. Only those users who have opted in to receive these communications via email will receive this information via these methods. If you subsequently wish to opt out of receiving such information from us, please send an email to support@inter-resolve.com stating that you would prefer not to receive or wish to discontinue such mailings.
With whom do we share the information we collect?
We will not sell, trade or rent your personal information to other 3rd parties. We will only share the information with companies within the InterResolve Group of companies or with other users of and service providers to IR:BICS legitimately for the purposes of operating IR:BICS or those companies with which we have binding partnership agreements.
What is a cookie?
A cookie is a small, numeric text file that is stored by your browser on your computer's hard drive. Any information you provide to us is held securely on our web servers and not on your machine.
Why does inter-resolve.com use cookies?
Cookies make it possible for us to identify registered users without needing to ask for registration details every time you access one of our sites. Using cookies makes accessing our sites more convenient as you don't need to remember your username and password each time you enter.
We may also use cookies to track registered or unregistered users as they travel through the site - for instance, we might use cookies to count the total number of unique users who are accessing the site over a particular period of time, or to ensure that you don't see a particular advert more than once. This information is only shared with third parties in aggregate form. The use of cookies in this way helps to make our systems more efficient.
Opting to have an automatic login cookie on your computer's hard drive will allow you to bypass login screens, unless you already have cookies disabled in your browser. Firewalls set up by your company network may prohibit the use of browser cookies.
If you would like to know more about cookies, or would like to disable cookies in your browser settings (i.e. refuse cookies), please visit www.allaboutcookies.org.
Will a website or organisations outside of InterResolve be able to steal my ID and password?
No. Only InterResolve can read the information about your ID and password submitted by you when registering.
Information contained in any email message from InterResolve Holdings Limited is confidential and is intended for the addressee only. If you receive any message in error or there are any problems with its transmission or content please notify the sender immediately. Any unauthorised or inappropriate use, disclosure, copying or alteration of any email message from InterResolve is not permitted.
Viruses
We take system management and integrity very seriously all downloadable files contained within this site and any email messages and their attachments have been scanned for known viruses.
InterResolve cannot be held liable for direct, special, indirect or consequential damages arising from alteration of the contents of any download or message or as a result of any virus being passed on.
Copyright
Items on InterResolve are protected by copyright. The copyright is owned by InterResolve Holdings Limited. The moral rights of any contributing authors are asserted. Material may not be reproduced other than with advance permission in writing.
